U.S. Bank maintains a website available to all U.S. Bank customers:

https://access.usbank.com/

IMPORTANT NOTE: You must use Internet Explorer to log onto the Access Online website. Other browsers are not supported.

This website provides its customers with many resources. UCSB FlexCard cardholders will use the U.S. Bank Access Online website for two primary purposes.

Registering Your FlexCard / Setting Up a User Account

1. On the Welcome to Access Online mainpage, click the “Register Online” button.

2. On the Online Registration page, enter the following information:

   1. Organization Short Name: UCSB (not case sensitive)
   2. Account Number: your 16-digit FlexCard account number
   3. Account Expiration Date: month and year, as inscribed on your FlexCard
   4. Account Zip Code: per your mailing address on the U.S. Bank mailer enclosed with your FlexCard

3. You will be taken to the Licensing Agreement page: click “I Accept” at the bottom of the document.

4. You will be taken to the Password and Contact Information page: complete all required fields and submit your request.

Please note: Your password must be AT LEAST 8 CHARACTERS LONG and must be ALPHANUMERIC (that is, composed of both letters and numbers)

You can change your password at any time by logging onto the “My Personal Information” section of the website. Access Online will require you to change your password every 3 months or so. Remember to record your new password once you have changed it.

Back to Top

Accessing and Printing Your Monthly U.S. Bank FlexCard Statement

U.S. Bank does not mail Monthly Statements to FlexCard cardholders. Upon monthly notification by UCSB FlexCard Administration of statement availability, Cardholders need to log onto Access Online and print a copy of the statement.

1. On the Welcome to Access Online mainpage, enter the following information:

   1. Organization Short Name: UCSB (not case sensitive)
   2. User ID (as created above)
   3. Password (as created above)

2. Click Login.

3. From the left hand menu, select “Account Information.”

4. On the Account Information screen, select “Cardholder Statement.”

5. If you have more than one FlexCard account, you will need to select which account statement you wish to view and print: this can be done by entering the FlexCard account number. If you have only one account, alternately you can enter your Last Name and First Name or, in the Social Security Number box, your EMPLOYEE ID NUMBER.

6. Click the “Search” button.

7. On the Cardholder Statement screen, select the Billing Cycle for the statement that you wish to view (the current statement plus the 2 preceding monthly statements are available) and click “View Statement.”

8. The statement appears as a PDF document which you can print if your department policy is to retain copies. Otherwise, you may simply view the statement, then close the window.
   
   Remember: Only the current and two preceding months statements are maintained in Access Online. If you do not print a statement within that time period, and later need one, you will need to make (and pay for) a special request to U.S. Bank.

Back to Top